Delivery Charges
1) Courier Services / Pos Malaysia
| Weight | Peninsular M'sia (Zone 1) | Peninsular M'sia (Zone 2) | Sabah / Sarawak |
First 2kg | 5.00 | 5.00 | 8.00 |
| Every additional 1kg | 1.00 | 1.00 | 4.00 |
| Delivery Time Frame | 1-2 Working Days | 3-7 Working Days | 3-7 Working Days |
| Dispatch Company | Courier Service | Pos Malaysia | Pos Malaysia |
| Remarks | Free Delivery If Order Amount >RM200. (Not inclusive promotion/sale items) | Free Delivery If Order Amount >RM200. (Not inclusive promotion/sale items) If order item(s) are needed urgently, please let me know to arrange for another delivery option and it is subject to different shipping fee charge. | Free Delivery If Order Amount >RM300 (Not inclusive promotion/sale items) If order item(s) are needed urgently, please let me know to arrange for another delivery option and it is subject to different shipping fee charge. |
Zone 1 are mostly major towns in Malaysia. Please check your area against Zone 2 Listing to double confirm.
2) Self-Collection only available on Saturday and Sunday only.
3) For other delivery options, kindly contact me at lisa@momsbestgifts.com for more information.
International Orders
We deliver to anywhere in the world via our national Pos Malaysia registered air mail or any other courier services. Let us know your preference and we will advise you on the charges accordingly.
Orders Cancellation
We regret that orders cannot be cancelled or altered once it has been processed and delivered. You may however arrange for exchange after you have received your orders. Please refer to our Returns and Exchanges policy.
Returns and Exchanges
We regret that Returns and Refunds cannot be accommodated. However, we will gladly accept any request to exchange that is made within 7 days from the date of receiving your items, which is subject to confirmation with us either by email or telephone. The following guidelines apply:
* Exchanges cannot be accepted on worn, soiled, stained or washed merchandise
* Items to be sent back to me with their original packaging, in a re-sellable condition
* Discounted / special priced items are final sales and will not be eligible for Exchanges
* Exchange Items should be sent to us at Customer's own cost. Delivery or shipping fees are not refundable.
* Delivery fee for the replacement items is to be borne by the customers.
* For replacement items of lower value, the excess amount will be credited into customers' bank accounts. For replacement items of higher value, customers will make good the difference.
We regret that we cannot be responsible for loss or items damaged on the way back for an exchange. Please pack your returned items properly to ensure that items do not get damaged in transit and register/insure them if sending by normal post.
Colours and Prints
Since many computer monitors vary, actual colours of the items offered for sale may be a little different from what you see on these pages. We apologise for any inconvenience this may cause.
